1 reviews | Active since Oct 2013
FNB Highly disappointed
Credit profile not updated for months now. After spending hours and days on the phone I have as yet not received anyone that would assist me in sorting this out. I have updated my consumer profile at FNB and received an email from FRB Debt review centre on 15/2/2018 confirming that my profile has been updated. After becoming a private client I have as yet not been awarded a Private Banker since my credit profile has not been updated and FNB's records still show that I am under debt review.
Good Day Helena,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Helena,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***