1 reviews | Active since Dec 2013
FNB High Quality Customer Care
I have always believed that your customer service staff is the face of your company and how you assist and make your customer feel reflects a lot about the company itself and the type of individuals they employ. I have struggled numerous times with *****, card cancellations and just general enquires and all I have to say is that FNB is truly a customer orientated company.
I am blown away with this first class service and cannot express enough how thankful I am to be banking with such a top class Bank. FNB, you never fail to disappoint me and your staff members go out of their way to make customers happy. Each problem that I have faced with and been challenged with, FNB has solved.
My main happiness lies with the Branch in Lynnwood and they deliver outstanding service.
A massive thank you to Henk and Edgar for supporting and solving my issues swiftly and ever so professionally. You are amazing!!!!!!
Thank you FNB!
I've received your compliment that you logged. Thank you so much for taking the time to compliment Henk and Edgar.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
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Regards
Hello Peter Complaints /Compliments Team
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I've received your compliment that you logged. Thank you so much for taking the time to compliment Henk and Edgar.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***
Regards
Hello Peter Complaints /Compliments Team
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