JB
Japie B

1 reviews | Active since Nov 2014

12 Jun 2015, 07:14

FNB hiding critical information on Home loan quote

I app**** for a new home loan at various banks, all got approved with the same interest rate. I selected FNB because I am a FNB Customer. I accepted the quote from FNB. The following was quoted on the quote I accepted:<br> \Credit Life Assurance:Unless specifically stated in the Special Terms and Conditions of this Agreement

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2015, 09:58
Official
Hello QAZXSWPLM,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 702479 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)