kK
kelezibi K
1 reviews | Active since Jun 2016
02 May 2020, 09:49
FNB helps unknowns *****ing my money from our accounts.
A debit order I don't know went off my account and FNB is not allowing me to reverse it. You cannot use a one size fits all approach when dealing with customers.
I am not reversing the debit order because of Covid_19, its because I do not know it.
You guys also need to start protecting you customers, this is nonsense.
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kelezibi K's updateReviewer Update
05 May 2020, 08:25I called the complaints team today again because my actual debit order that was to go off my account has now bounced and I have been charged R120 unpaid fee when the money in my account was sufficient for the debit order to go through.
Dial direct which is not my insurance company has now debited R674 on the 30th which fnb have refused to reserve when I called them on the 2nd and now another R2200 on the 4th. #frustrated_as_hell
Dial direct which is not my insurance company has now debited R674 on the 30th which fnb have refused to reserve when I called them on the 2nd and now another R2200 on the 4th. #frustrated_as_hell
kK
kelezibi K's update05 May 2020, 08:25
Reviewer Update
I called the complaints team today again because my actual debit order that was to go off my account has now bounced and I have been charged R120 unpaid fee when the money in my account was sufficient for the debit order to go through.
Dial direct which is not my insurance company has now debited R674 on the 30th which fnb have refused to reserve when I called them on the 2nd and now another R2200 on the 4th. #frustrated_as_hell
Dial direct which is not my insurance company has now debited R674 on the 30th which fnb have refused to reserve when I called them on the 2nd and now another R2200 on the 4th. #frustrated_as_hell