1 reviews | Active since Jan 2011

03 Mar 2016, 17:54

FNB helping ******

Once again FNB showed me that they continue to be the most unssecure bank in south africa. Not only pathetic service but allows some **** bags to debit my account with a reference of \HONFEE\". I see numerous complaints on here but still they allow this to happen? I have completely made up my mind and I will def be cancelling this sorry excuse for a bank."

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2016, 09:31
Official
Hello Pho3niX90,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 882293.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
's update22 Jun 2017, 16:42
Reviewer Update

Although a late reponse, the issue was resolved.

FNB (First National Bank)
FNB (First National Bank)'s reply23 Jun 2017, 08:08
Official

Good Day

Thank you for your postings and changing the review status.

We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.

Best Regards,

Complaints Resolution

Daffnie Govender

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