Fnb helping a ****mer to **** me

I would like this matter to be attended by FNB CEO office so they can understand the treatment we get from their ***** department. Money was paid into the account amount of R*** the bank has since frozen the funds since January 31 this year , after number of emails between me and the ***** investigator by the name of Moipone Gumbi and me going to the bank for the last 4 months without any resolution, the ***** team asked me for a source funds and I explained that this transaction was done verbally and that I do not have a documentation for it, they are telling me that the funds are proceeds of ***** and that I ****med someone and that is not the case, my last conversation with the ***** investigator was that she will wait for the complainant whose known to me to go and report the claims of the **** to the police and provide the bank with the case number of the alleged ****, to this date no case number from the police has been provided by the complainant and the funds into my account are still on hold, this person that claimed that I ****med him has done this sort of thing to other people where after he pays people he goes and claims that he was ****med and the bank returns the money to him, the FNB ***** department unknowingly they are assisting this gentleman to **** me, our transaction with him was properly I even have a proof of payment from him, I’m saying if I am being accused of anything, where is the police case number for the crime that you claim that I have committed, all I want is that my money can be released so I can close my account with FNB, I’m tired of being treated like a ******** by this bank, Moipone Gumbi has never even once called me for an update on the case, I have to be the one following up with her