aL
amelia L
1 reviews | Active since Jul 2010
11 May 2020, 11:11
FNB Help non existend
My husbands acc was over drawn with over R5000 Because of Covid 19 we had to cancel our medical aid. We have put a payment arrangement in place yet they still went ahead and deducted a lump sum. We can not reverse this debit orders on his acc nor do they pic up their phones we have been phoning countless of days to get these debits reversed and and stopped.
More and More FNB shows how useless they really are amidst this difficult time once again.
Helpful (0)
Replies (1)0
Replies (1)aL
amelia L's updateReviewer Update
17 May 2020, 09:27So here we are with twice that FNB has phoned my husband twice they have cut the line on him and not yet reversed any of these debit orders nor have they stopped it. We will be writing to the banking ombudsman as our next step
aL
amelia L's update17 May 2020, 09:27
Reviewer Update
So here we are with twice that FNB has phoned my husband twice they have cut the line on him and not yet reversed any of these debit orders nor have they stopped it. We will be writing to the banking ombudsman as our next step