FNB Head Office, Collections and Legal Department worthless...

They don't even deserve a 1 star... FNB Head Office, its staff in Collections and Legal Collections department are absolutely worthless. None of then know what the hell is going on or who to redirect the call too. I have been waiting to speak to someone in the Legal Collections department for almost 3 weeks... Dropped calls, calls going nowhere and even leave you waiting on the damn phone for 3 hours.... How simple does it have to be to get a reversal done? I played ping pong for 2 weeks with them.

Secondly, they are using someone else's money which was transferred into the wrong account by accident, and FNB had the ***** to go and use that money to allocate to my old obsolete account. Mismanagement of funds, negligence and failure to even pick up the damn phone and call me back or even ask me who it was and if i kn ow them..... Currently i am being sued and taken to court over FNB's failure to reverse the funds............. If someone here knows of a good lawyer i could use, i will SUE FNB to hell and back for damages beyond repair..