cC
christophermarkosborne C

1 reviews | Active since Jun 2017

19 Jan 2018, 11:59

FNB Have you ****** my money?

If I have requested you pay out my money and you refuse to? Then you are withholding my money. You are doing whatever you want with my money. It's a blurry line between what you are doing and theft.

You have requested documents to "release" my account. Also known as, "you decided to freeze my account, and hold on to my money and do what you want with it". Are my fund out on loan by any chance?

I have been trying to resolve this. I get emails from *********** people. When I reply, I do not get a response. I phone the telephone number on the bottom of the email that was sent to me and I am told that department does not accept calls. ***!!?? Why have a phone number then? Respond to my emails!!

Let me remind you of what I want.

I want my funds released and paid into my other bank account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jan 2018, 13:38
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)