MV
Marcel V

1 reviews | Active since May 2016

03 May 2016, 09:21

FNB Have No Consideration for their client's interests

I have been ****med on the Internet by company called Huajinzi Trading who runs an IPhone promotion for R15.00, where they then simply deduct R4256.80 from my credit card , within the same hour realizing this is a **** I made contact with FNB to cancel the transaction only to be informed that I need to take this up with the merchant (Huajinzi Trading ) who is not reachable due to falsified E-mail address and no telephonic details!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2016, 07:18
Official

Dear Mr Viviers,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 919557.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)