1 reviews | Active since Jun 2017
FNB have locked me out of my account and refuse to help me
Beware of FNB. They may lock your account at any time. I have been locked out of my account for more than one month.
I have tried so many times to get someone to resolve this issue. I keep being dealt with by *********** individuals. It really is staggering how *********** the FNB staff are. At least the ones I have dealt with.
It is getting to the point where I am left with no option but to report FNB to the ombud.
FNB - Should you wish to resolve this matter, please contact me ON THE NUMBER INCLUDED IN THIS COMPLAINT. I REPEAT. USE THE NUMBER INCLUDED IN THIS COMPLAINT.
Once again, please contact me on the number included in this complaint. I hope I have been clear on which number you should contact me on.
As far as I am concerned, you have ****** my money. Please prove me wrong.
Hello Christopher-osborne,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Christopher-osborne,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***