FNB HAS VERY BAD CUSTOMER SERVICE

<div>UNKWOWN TRANSACTION Hi , I got a problem that need emergency attention , at about 21h06 4 March a purchase transaction of about R2078.64 was made on my card , I got shocked receiving this message , i never bought anything on Wish, please cancel this pending transaction Official business reply Good day Hello Leigh Moore, We are sorry that your experience prompted you to contact us with a complaint. We apologize for the inconvenience and frustration this has caused you. Please refer to the e-mail sent to you to enable us to investigate this matter. Regards, Hello Peter Complaints Team ********** (option one) 5 Mar 2019, 8:59 14 days ago Official business reply Good Day, My apologies for addressing you in correctly. Regards, Hello Peter Complaints Team ********** (option one) 5 Mar 2019, 9:00 14 days ago 5 Mar 2019, 9:19 14 days ago idlokovu: Thanks , but Im geting this email when I email you back Dear Sender Thank you for your message. I am currently out of the office, with no email access. I will be returning on 13/03/2019 For assistance with complaints/ queries please email ********** Kind Regards 10 Mar 2019, 16:34 9 days ago idlokovu: so there is no progress in this 19 Mar 2019, 5:11 a few seconds ago idlokovu: stil waiting, form was sent days ago</div>