1 reviews | Active since Apr 2017
Fnb has the worst work ethic ever!!!
<p>i recently app**** for an upgrade on my credit card that was offered to me, i called the customer care line, it rings and eventually drops..nevertheless i eventually got through and was told i should be contacted within 24hours to assist with the upgrade that had already been approved, no response has been made, if i dont get a response with fnb ill move all my debit orders to another bank. ********** 244086</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)