FNB HAS THE WORST SERVICE WE SHOULD ALL MOVE BANKS

<p>I got an sms saying my bank account is over drawn by 4900. Which i was not aware of, i called their helpline but the person who answered does not sound like they are "fit and proper" or competent to do the job. He asked for my card number..... i then asked him to call me back he refused and said he would have to get permission from his team leader and so i said he should get the team leader on the line so i can ask him since he could not. He then put me on hold for many years till i hung up. So now question is how does FNB expect people in under previlidged areas or familes that cannot afford to make a call ? So fnb is for the elite and if you cant call them you do not get help. I am closing my account and movingg to another bank actualy FNb never use to be like this. M disapointed. My reason was valid and urgent but no help was given to me.</p>