1 reviews | Active since Jun 2016
FNB HAS THE WORST SERVICE COMPARING IT TO OTHER BIG BANKS - NON DELIVERY
<p>FNB is so inconsidarate there the employees are no crazy and disturbing and this, that they do has made me so irate. last i spoke to there rep Hannelie Beukes, he told me that my account was in order and there was no need for anyone to contact me and tell me that mu business acount is owing. And ive never even used that account. FNBsends you from piller to post with no assistance even when i go to the branch theyre so confused... i sent HANNELI AN EMAIL TILL TODAY HE HASNT ATTENT TO ME NOR GIVEN ME PROPER ASSISTANCE AND MY EMAIL HAVE MY NUMBER.</p> <p>THIS IS THE EMAIL TO HIS - 31 May 2016</p> <p> </p> <p>From: m.m<br />Sent: 31 May 2016 03:42:03 PM<br />To: h.b<br />Dear Beukes</p> <p>I seem to be struggling to get hold of you on the number you provided below.<br />It with great sadness that FNB is still fgiving me a run around, even today I went to west street-Durban branch and I was told that I cannot continue using the business account until the "owing amount" is settled. Showed them you email you sent to me, however they still refused to assist. Was told that the amount was written off, now my argument is if that's the case how come i still can use that account and im told ill be blacklisted for FNBs negligence 1.2. Why I'm required to pay for some I never utilized (not even a single day). From 2012/13 when I was told that Portia from pinetown branch didn't save my documents till this day Fnb is still giving me a run around.<br />This is becoming heaving on me, especially if I receive calls of being blacklisted and when I go the the branch I get no assistant at all.</p> <p>Regards.<br />M. Mqadi<br />&&&&&&&&&*</p>
