MS
Marcel S
1 reviews | Active since Oct 2014
06 Aug 2015, 14:30
FNB has the worst possible service in the world!!!
I have been trying to open an fnb account for about 3 years. Business and personal.<br> The business account we gave up a long time ago. But since we get payments via paypal we needed fnb to withdraw the money. I got an account open. my card was active and I was able to process transactions.<br> <br> But suddenly a month later my account says it has been de-activated again and they need my ID and proof of address again!!!<br> <br> I have sent this through to fnb probably about 50 times by now and still it is a problem! how is one supposed to bank like this? they have the most useless service in the world!<br> <br> And when asking why they need it again, all the consultant was able to say was \ey i dono
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Replies (1)FNB (First National Bank)'s replyOfficial
06 Aug 2015, 14:57Hello swartjie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 737017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 737017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Aug 2015, 14:57
Official
Hello swartjie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 737017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 737017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
