FNB has the worst customer service I have ever seen.

First FNB closed my account without any notice. Then it took 5 weeks to get it open again. They told me that they will issue me a new banking card but it will cost R800. Now again my account is closed without any notice. Went to FNB in George, got a ticket and waited for over a hour without any help. Eventually left as I can not sit there the whole day hoping somebody will assist me. Issue still not sorted.