mM
mamello M
1 reviews | Active since Jun 2010
19 Aug 2015, 12:27
FNB has the worst call centre service for banking!
I have the worst experience with FNB customer services, first you hold forever, when you finally get through to a consultant they either have an attitude or don't know how to efficiently use their systems to assist your query, either way, you won't get any help...<br> <br> I called in to verify banking details but ended up being sent from pillar to post, department to department and 30 minutes later, still no relief....<br> <br> FNB is USELESS!!!<br> <br>
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
19 Aug 2015, 12:43Hello Mamimol,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743784.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743784.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Aug 2015, 12:43
Official
Hello Mamimol,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743784.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Contact center who will provide you with feedback.
The reference number is 743784.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
