FNB has the most disgusting customer service stuff.
I just spoke to a lady today at about 10:25am 02/05/2018 whom refused to inunciate her name. She was very rude and transferred me to a wrong department. You are certainly going to lose customers with such a pathetic service. Please train your stuff to be able to deal with clients.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***