1 reviews | Active since Feb 2017

25 Feb 2017, 23:05

FNB has taken R12 000 from my account

Item: FNB (First National Bank)
Rating: 1
Author: Romeo M

<p><span style="color: #555555; background-color: #ffffff;">FNB has taken about R12 000.00and No one wants to help me... I have been calling them for 2 weeks now and I have not gotten any help... everytime I call it get transfered from one department to another... I have literally spent hours on calls, I have bought over R600 worth of airtime to call these people and still haven't been help... I have sent emails over emails and still got nothings .. 1. FNB did not even Notify me when they took my money. They do confirm that they have taken it and that yes it was indeed a mistake but everyone I talk to say they can't refund my money.... ********** 489/ ********** 161. If anyone can help please do </span></p>

Helpful (0)

Replies (4)

FNB (First National Bank)'s replyOfficial

27 Feb 2017, 09:12

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply27 Feb 2017, 09:12

Official

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

27 Feb 2017, 09:12

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply27 Feb 2017, 09:12

Official

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

27 Feb 2017, 09:14

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply27 Feb 2017, 09:14

Official

Good day Mr. romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s replyOfficial

27 Feb 2017, 09:15

Good day Mr. Romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FNB (First National Bank)'s reply27 Feb 2017, 09:15

Official

Good day Mr. Romeomulaudzi

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***