EM
Emmanuel M
1 reviews | Active since Oct 2012
12 Feb 2015, 13:52
FNB has put my account as Risk 3
I switched my salary from Capitec to FNB last year August, since then I didn't notice that FNB has put my account to a Risk 3 until now, I cant even qualify for a R200 loan but I am their client, what surprises me even worse is that Capitec had offered me a loan and I still have an exiting loan with them and ABSA Bank also has financed my Car, so why would I stay with FNB with this kind of treatment???
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FNB (First National Bank)'s replyOfficial
12 Feb 2015, 14:11Hello emmanuel14,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 623119.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 623119.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply12 Feb 2015, 14:11
Official
Hello emmanuel14,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 623119.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Banking Channels who will contact you shortly.
Complaint reference 623119.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)