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Prudence M
1 reviews | Active since May 2013
29 Feb 2016, 10:36
FNB has not removed my name on ITC
I've settle my account last year already and have no idea why my name has not been removed from ITC, this makes it really difficult , was given a letter of settlement but **** why my name still appears there only God knows, am not happy with FNB services
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FNB (First National Bank)'s replyOfficial
29 Feb 2016, 10:50Hello prudencent,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878467.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878467.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Feb 2016, 10:50
Official
Hello prudencent,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878467.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 878467.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)