FNB has no morals
FNB are not honest, they use false information to trick people. I have been dealing with FNB on behalf of my partner, who has assigned me power of attorney to do so. FNB keeps making claims they have proof of certain information, like a deposit made which means my partner cannot claim prescription on the debt. When I ask for proof, they send some words on an email, not a statement, not a proof of payment, not a document. When I contested it, they just ignored me now. FNB, why do you insist on committing wrong acts, why do you insist on having legal action taken, complaints with the regulators and ombudsman, does your staff realize the damage lies does on your reputation? Due to this, I have now closed my business account with FNB, and advised all of my clients to do the same. How can you cheat people who have been *****ed by other people through you, and still think you are a good bank REF:***
this has been going for over 6 months now, and all that happens is FNB support from loans contacts us, says they have proof and threatens my partner, and then refuses to make further contact. Each time their stories are challenged, they disappear.
I have now copied a few of the high ranking people in fnb in my email, and filed a complaint with the ombudsman as well as the NCR.
Fnb staff believe that they are the law, and do not realise South Africa is a democratic country with laws. And as a citizen of South Africa, I am entitled to fair and honest treatment, and refuse to allow your staff to threaten me or treat me unjustly any longer
this has been going for over 6 months now, and all that happens is FNB support from loans contacts us, says they have proof and threatens my partner, and then refuses to make further contact. Each time their stories are challenged, they disappear.
I have now copied a few of the high ranking people in fnb in my email, and filed a complaint with the ombudsman as well as the NCR.
Fnb staff believe that they are the law, and do not realise South Africa is a democratic country with laws. And as a citizen of South Africa, I am entitled to fair and honest treatment, and refuse to allow your staff to threaten me or treat me unjustly any longer