WS
Willem S
1 reviews | Active since Oct 2016
22 Apr 2020, 11:22
FNB has no loyalty
Makes you sad to see all the negative revies and it doesnt seem as if they even notice!
I am once again dissipointed in FNB. I app**** for a bond on a property that I own and FNB was the last to arrive to the party. They were not willing to give the amount I requested and gave me the highest interest of all the banks. We sent them the other quotes and as a loyal customer I gave them a chance to renegotiate but allas they only dropped the interest a small bit. The bank I went with (Standard Bank) gave me 30% more than FNB was willing and at an interest rate better than FNB.
I will be shopping around for another bank. How would they expect a client to remain loyal without returning the favour.
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Replies (1)WS
Willem S's updateReviewer Update
05 May 2020, 12:48So I missed two of their calls and I have called(multiple times since the first missed call) and mailed them back. Dont know what they wanted, however it did not sound like they really wanted to negotiate. I will be moving
WS
Willem S's update05 May 2020, 12:48
Reviewer Update
So I missed two of their calls and I have called(multiple times since the first missed call) and mailed them back. Dont know what they wanted, however it did not sound like they really wanted to negotiate. I will be moving
