BS
Brian S

1 reviews | Active since Sept 2014

10 Dec 2015, 09:29

FNB has no idea where money is

I was supposed to receive Forex into my account yesterday, this didn't happen.<br> <br> I have been sending FNB forex mails since Monday with the POP & remit advice but they simply ignore my mails!<br> <br> I called FNB forex today to find out what is going on and they have no clue where the funds are!<br> I was told it takes 4 days to process yet the funds were transferred on Monday already!<br> <br> The best part is that a fellow consultant who received funds from the same place received his money yesterday but I get given the run around by FNB, it does appear to me to be a personal issue against me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Dec 2015, 12:57
Official
Hello wefbjr guilgfsef,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please refer to the email I have sent to you regarding the matter.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)