FNB has no idea what each department does!

I would like someone at FNB, preferably a human and not a computer, to explain to me why 1) Daly Credit is still contacting me and 2) when one makes an arrangement with FNB in the next breathe they hand you over?!? 3) refusing to close a bank account which is clocking up monthly fees which I refuse to pay because I requested the account to be closed and lastly 4) having blocked my account and debit orders bounced which meant my account when into a negative because even though there was money, the money couldn’t ‘leave’ my account making it seem as though the account had a zero balance. I was still expected to pay for the error of FNB.

I am so frustrated with FNB, nothing is simple, there are always 10 different stories and not just one person handling the matter. It seems as though the departments are inefficient and no one knows what they are doing in the departments. I can honestly say I hate FNB with a passion and will tell anyone not to ever bank with them.

After months of complaining still nothing is sorted.