FNB HAS NO CUSTOMER CARE

I am so disappointed by the service I received from FNB Bank while I was in China. The bank tells you to notify them before you travel abroad and also that you must increase your international limit before travelling. I did all that but when I arrived in China my visa card was not activated. The first day I did not mind as I always call the bank and they activate my account. But this time the bank transferred me from one department to another. I wasted so much money calling them ended up extending my stay in China for another 3 days. I lost money and valuable time. I am disappointed in FNB.