1 reviews | Active since Aug 2016
FNB has no clue what customer service is.
Do you people enjoy playing ping pong with your customers?
At sales point everything ran smoothly, but now that I received my smart devices and want to know when the first premium is due I get send from pillar to post, or transferred into space. Sending a Facebook messenger message is also a waste of time.
Should change your slogan to : "FNB, How may we shunt you around."
Good Day Mr C Pheiffer
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mr C Pheiffer
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***