FNB HAS LOST ITS GLORY

I’m a “private client” with FNB and pay ridiculous fees. Today I tried to contact my “banker” only to find that her email bounces. Its either this lady has left FNB and I was not informed and neither did FNB replace her or I don’t actually have a “banker” which makes this Private clients thing a ****. Further to this, I went to the branch today, not only was I unable to print my statement from the ATM but when I went inside the branch one of the printers was not working. I asked one of the consultants if they could print a statement for me and was told they mo longer print statements. I eventually was able to print. I then asked to speak to one of the home loan agents and was told I’d have to call them as there are non at the branch. Really disappointed in FNB because at some stage they were on the ball.