MH
Mandy H
1 reviews | Active since Sept 2020
02 Sept 2020, 13:59
FNB has left me stranded!
FNB closed my cheque account without any warning or communication. I have been desperately trying to resolve this issue for over a week and have had no joy. I am being sent from department to department and my emails are not being answered. I am currently in Australia and desperately need my account to be reactivated. I am extremely disappointed with the way I am being treated, after being a loyal customer for over 20 years!!!
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Replies (1)MH
Mandy H's updateReviewer Update
03 Sept 2020, 12:06FNB has resolved my issue and my account has been reactivated. I spoke with many FNB representatives who sent me around in circles for more than a week; I was pulling my hair out, until I was eventually heard!
I would like to thank Nthabiseng Dube and Evasen Padayachee for their prompt response and for resolving my issue. FNB needs more staff like you!
I would like to thank Nthabiseng Dube and Evasen Padayachee for their prompt response and for resolving my issue. FNB needs more staff like you!
MH
Mandy H's update03 Sept 2020, 12:06
Reviewer Update
FNB has resolved my issue and my account has been reactivated. I spoke with many FNB representatives who sent me around in circles for more than a week; I was pulling my hair out, until I was eventually heard!
I would like to thank Nthabiseng Dube and Evasen Padayachee for their prompt response and for resolving my issue. FNB needs more staff like you!
I would like to thank Nthabiseng Dube and Evasen Padayachee for their prompt response and for resolving my issue. FNB needs more staff like you!