RH
RENE H

1 reviews | Active since Jul 2011

25 Feb 2019, 20:38

FNB HAS *********** STAFF

I downgraded my bank account from Premier to a Gold cheque account. Why has my overdraft amount owing more than doubled????? Please fix this!!!!!!!!!!!!! I jave had countless problems with Fnb now!!!!!!!!!!! This downgrade has been an absolute nightmare!!!!!!!!! Please fix this!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2019, 08:53
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)