FNB has gone to the dogs

I tried opening a business bank account online but without any success, then elected to be called by a consultant. Consultant calls, great! He asks me what type of account I want, I told him. He says account is opened but I need to send him the CoR14.3 from CIPC. I sent that to email provided by him. Consultant (Perronet Du Plessis) doesn't even bother to acknowledge receipt of such email. Tuesday I send a follow up, he doesn't respond. Your call centre can't even help, Lerato promises to get her manager to call, to this hour nothing. Now I am on the line with another business banking consultant who says nothing has been done on the account. Now I am sitting here like an idiot with a useless business banking account appearing on my internet banking profile which I can't use. This is by far the worst service by you guys!