1 reviews | Active since Jun 2015
FNB has frozen out Business account after FICA
Whilst travelling abroad in Germany In March this year and without any prior notification FNB Business froze my business account. <br> Not only was I stranded with no means of payment, eft or cash withdrawal, but our Touring business in SA came to a grinding halt with drivers and guides unable to pay for services or even to able to refuel vehicles.<br> On returning to SA I went into the Northgate branch to FICA my account (first time I was notified was at the branch !!) this was done in March this year.<br> My business account has subsequently been frozen twice since then, even after visits to Northgate branch and phone calls to the FNB Regulatory dept have assured me that we are FICA compliant.<br> This same FNB regulatory dept *** cannot advise how long my account will be frozen - days, weeks ??<br> Our account has been frozen for a week now with no communication at all from FNB.<br> HELP !!<br> FRUSTRATED AND ANGRY !!<br> <br> <br>
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 695542.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to Business Banking who will contact you shortly.
Complaint reference 695542.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
