FNB has 0 customer service.

Absolutely shocking service, Call center wait time was around 10 minutes and before that 5 minutes of redirects. When i eventually got through to an agent they advised me I would need to fill in a transaction dispute form for a transaction that I had NO knowledge about (AKA *****). After the notification of the transaction came through I reported it as ***** and FNB instructed me to destroy my card (which I did), now the dispute form requires me to enter my card details. Possibly the worst service i have ever received.