FNB Hartbee****rt - How CAN'T we help you.

<p>I went to FNB Hartbee****rt today to go and pick up my bank card and was greeted by a string of very upset looking clients. This is not the first time I have encountered this problem at the Hartbee****rt branch of First National Bank. A bank full of clients and 1 service counter open and no bank manager in sight. Even though there are 7 service counters available in the bank there is always only 1 counter open, counter number 6. I am a platinum cheque account holder and therefor am entitled to a premier banker, but alas there are no premier bankers in the FNB Hartbee****rt branch. I have never walked past the bank that there were not a que of clients sitting and waiting for their turn at the lonely service consultant at service counter 6. The cash counters are not much better either, there are 3 cash teller counters available, but only ever 1 teller on duty. If FNB is unable to staff the Hartbee****rt branch properly then they would be better off closing it and all the local businesses can go to another bank like Capitec, where I see a myriad of service consultants helping their customers with smiling faces. Or for that matter just across the corridor at Standard Bank also with a team of service consultants ready for action. FNB you are looking like clowns here in Hartbee****rt or maybe it is a sign that you guys are not doing too well and that you might go the same way Saambou Bank. I wound up walking out of the bank as I work for a living and don't have oodles of time to sit in an endless que waiting at some second rate bank branch for a little service. I will go back when more services counters are open.</p> <p> </p>