FS
Fransie S

1 reviews | Active since Jun 2024

20 Jul 2024, 19:29

FNB Handling of *****

On the 18th of August there were 3 suspicious transactions on my FNB current account. I phoned the ***** section immediately (within 10 minutes). The amounts were flagged, and was pending for 3 days. What I can not understand, is that the amounts went through, although they were flagged! I was told that it can take between 7 and 30 days before the investigation can determine if I can get my money back. Surely it should not take that long? I do not know of many people who can afford to lose more than R 40 000 and be without that money for so long.

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Replies (1)
FS
Fransie S's update17 Aug 2024, 06:25
Reviewer Update
It has been 30 days now since I reported the case!! More than R40 000.00 took from my account!! FNB said they have contacted me, but that is a BIG FAT lei. I haven't heard anything from them. PLEASE HELP!! I really need my money back!