1 reviews | Active since Apr 2014
FNB handing over paid accounts
Just last week I settled my balance of my current account with FNB and had to sit for over an hour in the branch trying to lift the hold on the account, they eventually forced me to physically draw the money at the teller.
Today I get please call me's and text messages saying they have handed my account over to some unprofessional company called MBD, nicely done FNB
Good day Eugene,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Eugene,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)