1 reviews | Active since Oct 2017
FNB hacked and consultants not helping
So I had my account hacked about three times.
As a matter of fact what happened was that I noticed that I have been getting unauthorised debit orders from REF: Taylin and Stok VR, both taking R59 and R95 out of my account.
I visited one of the branches and was told straight in my face that there is nothing they can do about this and should just create a new account.
Hello GwinchSA,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello GwinchSA,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)