FNB Great but hassle getting problems sorted.

Hi FNB

Please remove the "Call me" feature and contact forms from your website as they are clearly not in working as I have sent emails several times over the past year , to no response at all not even confirmation of delivery of my query.

With that out of the way. I think someone should give me a call urgently to discuss the penalties of debits not going through because of the lack of service on your behalf. Understanding covid-19 is slowing everything down that cannot be used as an excuse! I am awaiting your call, hopefully I will get a call as before the covid-19 you didn't call me either.

Service has been going down hill it seems. I refuse to pay your penalties and will hold you liable for 3rd party penalties as a result of FNB's services not functioning as it should and what I'm paying for.