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Bronwyn B

1 reviews | Active since Oct 2014

05 Nov 2019, 16:57

FNB granting loans to unemployed individuals

So having my salary paid into my account with FNB, you'd think they'd know when I'm no longer employed right? WRONG! I had left my employer to look after my son as he had to have neurosurgery because of a condition called hydrocephalus. FNB, after being at home for nearly two months, offered me both a loan and a temp loan, (which I took, as I needed it with the situation my son was in). Still not employed, but really ****ed at the legal notice you've now sent me. You shouldn't grant loans to unemployed people what ****ing idiots are they putting behind your desks? No ****ing wonder your service stinks. Really disappointed, will not deal further with this bank

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2019, 08:32
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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