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Bronwyn B
1 reviews | Active since Oct 2014
05 Nov 2019, 16:57
FNB granting loans to unemployed individuals
So having my salary paid into my account with FNB, you'd think they'd know when I'm no longer employed right? WRONG! I had left my employer to look after my son as he had to have neurosurgery because of a condition called hydrocephalus. FNB, after being at home for nearly two months, offered me both a loan and a temp loan, (which I took, as I needed it with the situation my son was in). Still not employed, but really ****ed at the legal notice you've now sent me. You shouldn't grant loans to unemployed people what ****ing idiots are they putting behind your desks? No ****ing wonder your service stinks. Really disappointed, will not deal further with this bank
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Replies (1)FNB (First National Bank)'s replyOfficial
06 Nov 2019, 08:32Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 Nov 2019, 08:32
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
