1 reviews | Active since Apr 2016
FNB GRADUATE PORTFOLIO ACCOUNT
Will someone from FNB please explain to me the graduate portfolio account as advertised on the FNB website. i walk into a branch, phone the customer care dept., phone the sales dept. and no one knows what the account is.<br> Each representative directed me to just a normal Gold Cheque account, whereas the requirement for a gold cheque account is an income of 120k per annum.<br> <br> Here's the Graduate Portfolio advert snippets:<br> <br> Income of 60k per annum.<br> GOLD CHEQUE AND GOLD CREDIT AND PETRO CARD - ALL LINKED INTO ONE PORTFOLIO ACCOUNT<br> <br> i do not qualify for the Gold account, however i do qualify for the graduate portfolio account.<br> In addition, i want a gold cheque and credit in one bundle as advertised on the website for the Graduate Portfolio account.<br> <br> No one knows what this Graduate Portfolio account is and instead offer me 2 seperate products; Gold Cheque and Gold Credit card with an exorbitant monthly fee of R140 combined.<br> <br> Please advise.<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907903.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907903.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
