FNB Gone Wrong!!

My experience with FNB has been great for the past 6 years of using it, until some unforeseen experiences have occurred within my accounts.

On date 31 February, I transferred some money from my savings into my easy account when an unauthorised payment was made to an account by the name Procall. It had paid about R129 from my account and when I called FNB to ask them about this, they said I'd have to wait 24 hours before they could help and I'd have to pay a fee in order for them to reverse the money.

What I don't understand is, how a debit order was made into my account that I never authorised? And secondly, what is going on in FNB?

I then read about this matter on a few reviews which where directed to Procall and Msanzi under FNB whereby money is paid to these accounts monthly from FNB customers.

Personally, I do not feel safe anymore with my money being placed under this bank. The reason why we open bank account is to secure our financial assets and yet the very same people who are supposed to be keeping them safe are the same people we are experiencing these ****s from.

FNB needs to explain what is going on but as for me, I am moving to another bank!! And I would not recommend FNB to anyone.