FNB Gold Credit Card

I received 2 x SMS's from FNB this afternoon advising me to log onto my online profile and activate my FNB Gold Credit Card (which was previously app**** for and pre-approved). This was duly done. I logged onto my online banking and activated the card, however I am still not in receipt of my FNB Gold Credit Card, nor is there an amount applicable on the account. How can FNB instruct me to activate my FNB Gold Credit Card, yet I am still not yet in receipt of my FNB Gold Credit Card, nor have I received a limit applicable to the account. I was advised in my agreement contract that the amount pre-approved was R 12 700.00. FNB instructed me to activate my FNB Gold Credit Card, but I was not provided with the card or an applicable amount into the account. How is this possible? False pretenses and false advertising by FNB??? I receive absolutely no joy in calling FNB and speaking to their agents. This is why I have resorted to HelloPeter to assist me in having this matter clarified in receiving my FNB Gold Credit Card and the applicable amount of R 12 700.00 as I had previously agreed to and signed for.