FNB, gold card or els you meaningless to us.. <new slogan?

a few years ago i decided to join fnb because there was such a hype about it and yes it was nice and easy to setup..................... and then the problems started!

i opened my account in magaliesburg and then i went back a few weeks to sort out my password. the staff there laughed at me about the problem i had and i had to then change my password because the lady told me i must type in my password and then said what it was and everyone in the store heard, still waiting for the owner of that branch to phone me like she said she was going to, its been 2 years now, thanks for the service! anyway i fell into hard times and ended up going all over the place but money still went in and out of my account but i had endless problems. the amount changed for my banking fees even though i did the same thing with my account every month.

so now i have not received any statement from fnb for over a year, i have complained over and over and nothing is done! now i get 2 sms from you useless people informing me that my internet banking is being canceled and now 10 min ago i get told my account is being shut! so now please do tell me, why is my account being shut for being quiet, i put money in about 2 weeks ago! now i have the stress of having to go shut my account and opening a new one, petrol is expensive and time is money and now i have to sort your companies stupidity out! im not surprised i never hear compliments about fnb anymore and now i understand why so many people say to me, why are you still with fnb, "beep" bank is so much better!

so please phone me and sort this out because i opened my account and nowhere did i read that i have to use my bank every day or it will be shut!