FNB GOING SOUTH FAST

Somwhere in the FNB UNIVERSE you have an employee named Clint Palm. He was requested more than a day ago to assist with a International Payment that I need assistance with. He made an attempt to call me and could not do so. Since then rather than try and call me he sends an email to find out if I am available. And know and behold he does not call again. What pathetic treatment and real Bad service received. After more than a day I have yet to do my transfer. This guy needs serious training but more important a lesson on customer service. Can I get the assistance required and soon. FNB is going South fast like many other large corporations who are No Longer Customer focus