JV
Juan V.Wyk
1 reviews | Active since Jul 2019
01 Jun 2024, 09:13
FNB Going downhill AGAIN
Why we pay premiere fees for non-premier support? You deduct money and it takes me days to get an answer because you never follow up.
I have lost over thousands in fees and failed disputes resolutions, because FNB takes "40 days" which is enough for the customer to forget right? and you don't need to follow up or inform?
What an absolute ******* joke is this?
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Replies (1)JV
Juan V.Wyk's updateReviewer Update
01 Jun 2024, 09:17Furthermore, for years now your chat service mobile has been horrible, and I can assure you THOUSANDS would agree with me. It creates MORE problems that resolutions, and yet you have changed or improved nothing. Not even if a client drops to PHONE THEM!
JV
Juan V.Wyk's update01 Jun 2024, 09:17
Reviewer Update
Furthermore, for years now your chat service mobile has been horrible, and I can assure you THOUSANDS would agree with me. It creates MORE problems that resolutions, and yet you have changed or improved nothing. Not even if a client drops to PHONE THEM!