FNB going backwards

Don’t for one minute think FNB is up there with the best : in fact, if anything they’re dropping the ball

So here i am browsing the app: I’m keen on a Life Insurance quote : They cannot help they say as I’m under debt reviews : I’m contacting the Ombudsman - never was and never will be under debt review

Secondly i had a covid loan with them which i settled: they went ahead and continued deducting a debit order - still waiting for them to reimburse me

Lastly, on the app again, interested in an Insurance quote : message received from FNB is that i’m not a South African Citizen

Pathetic !