FNB Goes Techno - Bad Service

<p>Here we go again :( </p> <p>FNB has forgotten to renew my check accont card which expired end of Jan but are very quick to block my other cards in order for me to come into the bank. That was a week ago and still no card but i do see on my account that the card is ready to be activated????</p> <p>I try the online sms system where you have an operatpr at your immediate dispossal - they know nothing and just log another query and all tis takes is another 10 minutes of me on hold at my expense.</p> <p>Where are the days when I could just walk into the bank, form a relationship with a person and get things done promptly???</p> <p>I have never wanted to change my bank more than in the last 6 months and I have been a loyal customer for over 20 years.</p> <p> </p> <p>Very Irate</p> <p>Brynn</p>