MF
Miles F

1 reviews | Active since Mar 2012

21 May 2015, 10:39

FNB goes Beep bank in trevor moment !

As a long time FNB client with multiple products with them and some one who has sung there praises here before I have to express my utter disgust at their recent behaviour.<br> <br> How do you get off freezing an single account amongst others in order to force compliance , a phone call maybe , an mail maybe , or look up my details on the many places they are on your system but freezing one of my account for not providing you information you have not asked for and that I have provided you with before is really just very Beep bank ! and very Trevor of you.<br> <br> I am your client not your adversary , without me you don't have reason to exist !

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2015, 12:43
Official
Hello MilesFlint,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 687665 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one) .