FNB gives me the middle finger

I have waited since Monday to pay an international supplier. I cant because the otp's dont come to my phone. I am now UNABLE to pay my supplier. Well done FNB. The branch manager contacted me Wednesday promising to have this resolved by Thursday. You wonder why us citizens get annoyed, angry, frustrated then do stupid things. This is because corporates like FNB dont care. Stuff us. Well, I was forced to lodge a complaint to the financial ombudsman because you guys just dont care. Maybe your a ****** orginisation hence you dont care about any other race or your just a really **** bank. Not sure but your service utterly sucks.